Contact Chaos Audio

By Landon McCoy · Updated September 10, 2026

We make gear and software to help musicians explore sounds. Tell us what you are trying to do, and we will help you find the next step.

Product and order support

support@chaosaudio.com — include the product, order number if relevant, and the exact issue. For app problems, include app/OS/firmware versions and a screenshot of the error.

Get your question to the right team. Product + orders: support@chaosaudio.com. Effect development: development@chaosaudio.com. Social + community: @chaosaudio on Instagram. Include the product, exact issue, and relevant versions or order reference.
Include the product, exact issue, and relevant versions or order reference. Open image at full size.

Developers and business inquiries

For effect development and marketplace questions, use development@chaosaudio.com. Send other business inquiries to support with a clear subject and a short description.

Community, visits, and mail

We enjoy hearing from musicians, including the occasional good meme. Message @chaosaudio on Instagram for social conversations. Contact us before arranging a visit, event invitation, or postal delivery so we can confirm the right place and person.

The Stratus name

Stratus continues our cloud-inspired product naming. Some older Help Center entries were playful stories; setup, compatibility, and pricing answers now begin with practical information.

Still need a hand?

Email support@chaosaudio.com. We’re here to help.

Related articles

Artist and affiliate programVisit the Affiliate Artist Program page for the current details and application.Where Chaos Audio products are designed and madeChaos Audio works with manufacturing partners in the United States and overseas; manufacturing origin can vary by product.