Contact Chaos Audio

We make gear and software to help musicians explore sounds. Tell us what you are trying to do, and we will help you find the next step.

Product and order support

support@chaosaudio.com — include the product, order number if relevant, and the exact issue. For app problems, include app/OS/firmware versions and a screenshot of the error.

Developers and business inquiries

For effect development and marketplace questions, use development@chaosaudio.com. Send other business inquiries to support with a clear subject and a short description.

Community, visits, and mail

We enjoy hearing from musicians, including the occasional good meme. Message @chaosaudio on Instagram for social conversations. Contact us before arranging a visit, event invitation, or postal delivery so we can confirm the right place and person.

The Stratus name

Stratus continues our cloud-inspired product naming. Some older Help Center entries were playful stories; setup, compatibility, and pricing answers now begin with practical information.

Stay up to date

Read the Chaos Audio newsletter, watch the official YouTube channel, or join the Discord community for demos, announcements, and conversations with other players. For an order or account issue, email support so we can look up the details.