Track an order and understand delivery timing

By Landon McCoy · Updated September 10, 2026

Use the tracking link in your shipping confirmation. Dispatch time, carrier transit time, and preorder estimates are different stages.

Track your shipment

  1. Find your shipping confirmation and open its tracking link.
  2. Check the carrier’s latest status. A created label may appear before the first carrier scan.
  3. If you cannot find the email, check spam and your store account.
  4. Contact support with your order number and checkout email if tracking remains unclear.
Follow your order through delivery. Order processing: Your items are being prepared. Carrier tracking: Open the shipping email’s tracking link. Delivery: Check the address and carrier delivery details. A created label can appear before the carrier’s first scan.
A created label can appear before the carrier’s first scan. Open image at full size.

When will it arrive?

Availability, processing, destination, and the carrier affect timing. Use the estimate on the product page and at checkout for your order rather than combining older fulfillment estimates from different articles. Nimbus preorders and Kickstarter have separate timelines.

Before reporting a missing delivery

Check the delivery address, carrier proof of delivery, household members, and any building reception or parcel area. Then send support the tracking number and status.

Still need a hand?

Email support@chaosaudio.com. We’re here to help.

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