Troubleshooting and repairs
Connection, audio, update, and account fixes.
Fix Bluetooth connection problemsCheck app permissions and connect from inside Chaos Audio before resetting or reinstalling anything.Fix no sound, noise, or an unexpected effectCheck the physical audio path first, then the device’s mode, volume, installation status, and effects chain.Fix update-tool launch or connection problemsUse the latest official update tool, check its system requirements, and try a known USB data cable.Find a verification email or recover app accessCheck your email address and spam folder, then use the account recovery option for the service you are signing into.Repairs and opening your hardwareContact support before opening Stratus or Nimbus or attempting a repair, so we can help diagnose the issue and explain service options.